If you lack knowledge and experience in amusement equipment and operations, you can still successfully launch an indoor amusement park project because Beston Rides provides customers with one-stop indoor project solutions. Let's take a look at the client cooperation process for a 1000-square-meter indoor amusement park in Kazakhstan together.
Initial Encounter with the Client
The cooperation started in January 2023 when our business manager in Kazakhstan met a client who owns a venue locally. However, the client had limited knowledge about investing in amusement equipment. He mentioned that although he was trying out amusement equipment for the first time, if the results were promising, he would be willing to invest in amusement equipment in other malls in Kazakhstan as well. Subsequently, after inspecting the local amusement equipment, the client found that some of the existing equipment did not meet their investment requirements. Therefore, having heard about a factory producing amusement equipment in Uzbekistan within the industry, the client ultimately located our Beston Rides factory in Uzbekistan through navigation.
Site Measurement
After the client visited our showroom in Uzbekistan and gained some understanding of our products, our project manager also obtained a preliminary understanding of the client's requirements. Following this, our team accompanied the client to their project site in Kazakhstan to conduct site measurements. The client's project site is located on the basement level, with multiple slopes of varying heights, which posed a certain difficulty for measurement. However, our project team successfully overcame this challenge through the use of precise measuring tools and professional techniques, ensuring the accurate installation of equipment in the subsequent stages.
Indoor Project Communication Process
Our project manager showcased to the client the successful indoor project cases we've deployed in Kazakhstan and nearby areas. Although our proposal and equipment prices may not have a significant advantage, we emphasized the absolute assurance of quality and after-sales service convenience. We also provided detailed explanations of our factory's production processes and quality guarantees for inflatable bouncers. During each communication with the client, our project manager provided comprehensive materials, including detailed photos, product names in Russian, videos demonstrating gameplay effects, and pre-revenue analysis of the equipment. Gradually, the client began to recognize our company's professionalism and reliability, leading to the signing of the contract with us in August.
Shipping and Installation
After 2–3 months of production, all equipment was completed by November and entered the transportation phase. We followed strict shipping checklists and photo documentation to ensure the client's satisfaction with the entire project. Within one month, we completed all installation work of the indoor playground equipment and began operations. During the installation process, we discovered some missing decorative pieces, which our factory promptly arranged to replace, ensuring the project's flawless presentation. Throughout our collaboration, we provided comprehensive support, including customer analysis, ticket pricing, competitor analysis, differentiation strategies, and post-operation plans. Through these measures, we learned that the client is highly satisfied with the current operational status of the entire project.
One-stand Indoor Playground Solution - Beston Rides
The success of this indoor project in Kazakhstan not only provided the client with an enjoyable experience with amusement equipment but also established a strong reputation for Beston Rides in the Kazakhstan market. This project order signifies not only a successful business transaction but also a testament to our joint efforts and overcoming challenges throughout the collaboration process. If you have a venue and want to invest in amusement equipment but know little about it, why not contact Beston Rides? We have a professional team to provide you with a one-stop project solution, helping you succeed.
